eMaint’s diverse and global clientbase consists of small, midsized and enterprise organisations in industries such as manufacturing, facilities, services, fleet, energy, government and education. The company has been recognised by Top Ten Reviews as the #1 Maintenance Management Software, the Inc. 5000 list of fastest-growing private companies in America, and the Deloitte Technology Fast 500 list.
In 1986, eMaint was founded and became one of the first CMMS providers to deploy a Software-as-a-Service (SaaS) model. Today, the company continues to exceed expectations with its flexible and intuitive software solution, paired with a proven track record of customer success.
Moments & Milestones
a brief history of eMaint
Released CMMS Product, Originally Named “ultiMAINT”
In 1986, eMaint founder Brian Samelson first released the product that is now eMaint CMMS, then named “ultiMAINT.”
Released Web-based CMMS, eMaint Online
eMaint’s web-based “Software as a Service” version of eMaint CMMS was released in 1999, facilitating customers’ implementation of anytime, anywhere access.
Launched eMaint University (eU)
eMaint University, a customer training portal offering webinars and tutorials on best practices, was introduced in 2007. Today, eU is an interactive learning centre that offers self-paced interactive training modules, bookmarking and tracking, and an easy-to-use, searchable course library.
Released eMaint X3 Version 10
Released at eMaint’s User Conference in 2007, eMaint X3 Version 10 encompassed a fully-robust and full-featured online CMMS solution. To drive customer success, several eMaint CMMS updates and enhancements are released each year.
Released eMaint MX Mobile
2008 marked the year that eMaint introduced MX Mobile, its mobile CMMS application on smartphone devices, reducing the need for paperwork and freeing technicians from their desktop computer.
Opened Office in Florida
On April 9, 2012, eMaint announced the opening of a new office in Estero, Florida. The Florida office was part of eMaint’s international expansion to help support its growing client base in Latin America. Today, the Florida office also houses members of eMaint's product support, training and professional services teams.
Introduced Semi-Annual User Group Summits
In 2010, eMaint began hosting User Group Summits twice a year in different cities to help customers utilise their CMMS system as a tool to solve challenges that maintenance professionals face on a daily basis.
Released eMaint X3 V11
In May of 2013, eMaint introduced X3 Version 11 as a precursor to eMaint X4, the next-generation. The new features included enhancements that enabled customers to work faster through one “command-and-control” screen, more efficiently using their own custom workspace and noting priority items as “favorites.”
Opened Experience Centre
October 2013 saw the opening of “The Experience Centre,” an interactive learning space where customers explore the full range of CMMS capabilities in a hands-on environment with a variety of devices, and have direct access to eMaint product experts who answer questions and offer guidance to new and existing customers.
Opened office in Dublin
In October 2013, eMaint opened an office in the Digital Hub in Dublin, Ireland as the headquarters for its EMEA operations. eMaint chose to expand its office space internationally in order to provide existing European customers with on-the-ground support; further grow its business in Europe; and extend hours of operation to fully cover normal business hours in Europe.
Expanded Boot Camp Training Offerings
In 2014, eMaint expanded its Boot Camp training curriculum to include three-day training packages on “Work Management & PMs,” “System Administration” and “Inventory & Purchasing,” and a one-day “Reports & Dashboards” workshop.
Hosted first annual Xcelerate User & Training Conference
eMaint hosted its first annual Xcelerate14 User and Training Conference on November 11-14, 2014 at the Hyatt Regency Coconut Point Resort & Spa in Estero, Florida. brought together global eMaint CMMS users from a broad array of industries. Xcelerate15 was a continued expansion of the promise for success, with different tracks for users at all levels of CMMS usage.
Hosted Xcelerate Local Conferences in 4 Cities
February 2015 marked eMaint’s first Xcelerate Local conference tour. After the success of Xcelerate14, eMaint hit the road to offer highlights of the conference to four cities for a one day user and training event in Houston, Los Angeles, Chicago and Washington DC.
Approved as a SMRP Continuing Education Provider
In Summer 2015, eMaint was offered a new status as an Approved Provider of Continuing Education and Training by the Society for Maintenance & Reliability Professionals (SMRP). eMaint’s Approved Provider status is applied to all educational and training sessions at eMaint’s Xcelerate conferences and Boot Camps.
Released eMaint X4, Next-Generation CMMS
eMaint X4, designed to provide the ultimate user experience and streamlined single-page interface, has the power to boost your productivity like never before. Utilising the latest web technologies and building upon "The Hub" interface from within eMaint X3, the next-generation eMaint X4 encompasses innovative features, increased performance and enhanced capabilities.
Launched the eMaint Community & Knowledge Base
The eMaint Community & Knowledge Base enables eMaint clients to access more than 200 articles on eMaint CMMS and industry best practices. Additionally, eMaint clients can submit and track support cases, chat live with the eMaint support team, and enter and vote on ideas for new feature requests.
Expanded Xcelerate Local Conferences to 7 Cities Worldwide
Expanding the 2016 Xcelerate Local conference tour to 7 cities worldwide allowed maintenance professionals from all across the United States and Europe to attend the one day user and and training conference. The tour included Sacramento, Denver, Dallas, Dublin, Atlanta, Chicago and Philadelphia.
100+ Employees | 3 Global Locations | One Dedicated Team
Trusted by 50K+ Users in 55+ Countries
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