Everything You Need to Know about Web-Based Maintenance Management

Maybe you’ve heard the benefits of web-based Computerised Maintenance Management Software (CMMS), but you’re not sold yet. Or perhaps you’re new to all of this CMMS business, and you aren’t totally sure where to start. Here at eMaint, we deliver our CMMS solution on a Software-as-a-Service (SaaS) platform. We have made it our mission to provide the tools you need to succeed, and the information to help you make the right decisions for your business. So, we are here to answer your questions: what is the SaaS model? What are the benefits? Why has it gotten so popular in recent years?

SaaS: Definition and Practical Use

Prior to systems like eMaint arriving in the marketplace, if an organisation wanted a CMMS solution, they were required to buy, build and maintain their own IT infrastructures. With web-based CMMS platforms and SaaS, all you need is an internet connection to manage maintenance in your facility, or across the globe.

SaaS is a licensing and delivery model in which software is provided on a subscription basis and is centrally hosted. It is sometimes referred to as “on-demand software,” and SaaS is typically accessed by users on the web. SaaS models allow customers to plug in and subscribe to on-demand, anytime, anywhere access on a world-class infrastructure and delivered via the Internet.

SaaS also offers a variety of practical uses that are otherwise impossible. You can manage maintenance in-the-field, on a tablet or phone with mobile applications such as eMaint’s MX Mobile. Take pictures of broken equipment, or record video of best practices for repairing assets, and share them with your entire organisation with the click of a button.

Benefits of Web-Based Maintenance Management

The world is moving toward web-based maintenance more and more everyday. Web-based CMMS and the SaaS model help improve the bottom line, across the board. With CMMS such as eMaint, there is no software or hardware for you to purchase, install or maintain. This makes deployment of the system faster, easier and cheaper. Web-based CMMS has no capital outlay, because subscription fees can be paid on a monthly basis, with software support built right in at no extra cost. So web-based maintenance management software provides you with the infrastructure you need with a lower Total Cost of Ownership (TCO) and a higher Return On Investment (ROI).

Cost, in business, isn’t always just about the money in the bank. Timely processes with paper-based forms, or installing necessary updates can be costly for your watch, and take away time to do your job. With web-based maintenance management, there are no updates or upgrades to install, as we do all that work for you. SaaS providers such as eMaint give you what you need to scale back, increase your service, as well as keep your information safe and secure with comprehensive backups, with the support to match. Plus, once you sign on with a SaaS model CMMS, it doesn’t have to be a long term relationship. If the solution no longer meets your needs, monthly subscription payments mean you can cancel your service at any time.

The popularity and need for web-based maintenance management systems delivered on a SaaS model has boomed in the past few years because it simplifies deployment and reduces costs for the customer. eMaint was one of the first companies to develop this model for delivering CMMS, back in 1999. eMaint’s subscription fee includes anytime, anywhere access to the software, system maintenance, automatic updates and upgrades, and unlimited technical support.

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