When C.B. Fleet chose eMaint as their CMMS solutions provider, they completed a validation for operational, process and data qualifications through the system. As part of their larger goal, the team wanted to achieve a proactive approach to maintenance via a high degree of excellence through revamped business processes. Five key pillars were identified as the focus for revamping processes: people, material management, workload management, basic care and reliability. The team kicked off implementation by interviewing mechanics to collect their insight into daily activities and identify which aspects of work were the most challenging to assess where C.B. Fleet stood as a facility. C.B. Fleet involved employees at all levels of the facilities management process and explained important metrics provided by eMaint.
With a better understanding of what improvements needed to be made, and with the eMaint Services team behind them, Cote and his team began working on the five key pillars. They started making changes in stockroom and materials management, workload management, Preventive Maintenance (PM) and compliance, labor charges and accountability of employees. C.B. Fleet now makes it a requirement for mechanics to provide a work order for every job. Documentation is also key for all work functions, including how to operate machinery.