Holford FM Case Study - eMaint
Holford FM Case Study2018-06-01T15:59:20+00:00

Project Description

Holford FM Improves Turnaround Time and Gains ISO Accreditation with eMaint

Customer Since: 2013 | Industry: Facilitates Management

Holford Facilities Management (FM) is a Facilities Management Service Provider, offering general maintenance, including cleaning, contracting, security and fire-fighting services to clients in industries such as education, residential, Commercial, banking and retail. Before the company found eMaint, Holford FM searched for a flexible, web-based CMMS solution. Today, the Holford FM team has experienced improvements in customer satisfaction, and maximized performance by analyzing weaknesses through eMaint.

  • Improved Customer Satisfaction Through Seamless Work Request Process

  • Reduced Lost Time By 40-45%

  • Achieved Certification For ISO 14000, 18000 and 9000

BACKGROUND

Headquartered in Dubai, UAE, Holford Facilities Management (FM) provides contracted Facilities Management Services, including but not limited to general maintenance, including cleaning, contracting, security and fire-fighting services to clients in industries such as education, residential, Commercial, banking and retail. The company i