Plano Public Safety Case Study - eMaint
Plano Public Safety Case Study2018-06-01T15:55:57+00:00

Project Description

Plano Public Safety Communications Uses eMaint CMMS to Keep Critical Communications Systems Operational in Four Texas Cities

Customer Since: 2009 | Industry: Services

The Public Safety Communications Radio Shop is responsible for procuring, issuing, maintaining and repairing radios, dispatching center consoles, along with towers and weather sirens for the cities of Plano, Allen, Murphy and Wylie, Texas. They wanted a system that included customized work requests, work request approval rules and an automated assignment process along with the ability to customize the database to track and report in order to meet the requirements of each city manager. eMaint was just the software for the job.

  • Justified Hiring of Technicians By Tracking Labor on Work Orders

  • Provide Monthly Reports For Each City Planner for Compliance

  • Track Project Progress To Ensure No Disruptions in Service

BACKGROUND

The Public Safety Communications Radio Shop is part of the Plano, Texas, Public Safety Commission and is responsible for procuring, issuing, maintaining and repairing radios (est. 4,000+ units), dispatch cen