Pure Fishing chose an ‘All In’ subscription level for their 14 users which includes access to a dedicated Account Manager. After attending an eMaint New User Boot Camp and User Group Summit at the start of their implementation, the team began bringing over assets and preventive maintenance tasks and initiating work requests. They wasted no time in purchasing Apple iPhones and iPod Touches for each of their mobile users, and worked with their dedicated Account Manager to customize the mobile interface to match their vision of simplicity and efficiency. Within a month of implementation, Pure Fishing had completed over 3,000 work orders.
With the real-time dashboard at their fingertips, Pure Fishing stays in-tune with where they stand regarding key work order statistics, and more importantly, where they want to be. “We started with about 70% reactive work orders and 7% planned work orders,” says Peyton. “Our goal is to switch these numbers.” With the ability to track hours and work order completions right on their mobile devices, Pure Fishing is able to record how time is being spent, and measure how they are operating relative to standards. Along with allowing for improved reporting methods, the real- time mobile capability of eMaint CMMS has created a substantially-improved level of communication between the Pure Fishing maintenance team.