The City of Richland, Washington is on the path to becoming the “go-to” city for efficiency and maximizing financial resources that belies its population of 48,000 residents. With this objective, the City Council created a 5 year strategic plan. To this end, a CMMS solution was sought out. eMaint was chosen because it supports “maintain vs. repair” decisions, analysis of data in the cycle, and tracking expenses relative to the budget. Currently, accurate data of time being spent by asset, task and site is imported into the eMaint system and then related to each facility. The resulting reports assist with planning, budgeting and staffing.