eMaint CMMS Helps Troy Design & Manufacturing Improve Customer Satisfaction
Customer Since: 2012 | Industry: Manufacturing
Troy Design & Manufacturing works on all phases of vehicle development, including design and manufacturing of automotive prototypes and stamping. In early 2012, the company implemented eMaint. Using MX Mobile, the company ensued work orders were completed swiftly and efficiently through phone notifications and company intranet. eMaint also assisted in improving customer satisfaction, sustaining the company’s 96% work completion rate, and elimination of paper work orders.
Improved Customer Satisfaction By Increasing Communication
Eliminated Paper Orders By Reducing Time on Data Entry
Increased Visibility With Reports & Dashboards
Troy Design & Manufacturing (TDM), headquartered in Redford, Michigan, was founded in the early 1980s as a stamping engineering and sheet metal prototype supplier. After the company was purchased by Ford Mo