Troy Design & Manufacturing Case Study - eMaint
Troy Design & Manufacturing Case Study2018-06-01T15:51:16+00:00

Project Description

eMaint CMMS Helps Troy Design & Manufacturing Improve Customer Satisfaction

Customer Since: 2012 | Industry: Manufacturing

Troy Design & Manufacturing works on all phases of vehicle development, including design and manufacturing of automotive prototypes and stamping. In early 2012, the company implemented eMaint. Using MX Mobile, the company ensued work orders were completed swiftly and efficiently through phone notifications and company intranet. eMaint also assisted in improving customer satisfaction, sustaining the company’s 96% work completion rate, and elimination of paper work orders.

  • Improved Customer Satisfaction By Increasing Communication

  • Eliminated Paper Orders By Reducing Time on Data Entry

  • Increased Visibility With Reports & Dashboards

BACKGROUND

Troy Design & Manufacturing (TDM), headquartered in Redford, Michigan, was founded in the early 1980s as a stamping engineering and sheet metal prototype supplier. After the company was purchased by Ford Mo