Whispering Woods Resort Case Study - eMaint
Whispering Woods Resort Case Study2018-06-01T15:50:43+00:00

Project Description

Whispering Woods Resort Improves Responsiveness to Guest Requests using eMaint

Customer Since: 2007 | Industry: Property Management

Whispering Woods Resort is a 74-unit vacation ownership resort located on 10 acres in Welches, Oregon. The Whispering Woods team needed a way to manage requests from guests and resort staff, and keep track of backlogs. After implementing eMaint, the resort was benefited in a variety of ways. These included a 20% improvement in productivity and response time to requests, the ability to keep up with expanding maintenance and housekeeping needs. Whispering Woods is are now working towards using eMaint in other unique ways.

  • Saw 20% Improvement In Productivity & Response Time

  • Produce Periodic Expense Reports For Associations & Board Members

  • Allocate Maintenance Expenses To Appropriate Cost Center for Tracking

BACKGROUND

Whispering Woods Resort is located on 10 acres in the town of Welches in Oregon’s majestic Mt. Hood Territory. Developm